The retail sector relies on exact inventory controls, ease-of-purchase, and a fluid customer experience in an increasingly competitive market, as e-commerce continues to grow. Amid this race to digitization, retailers and e-tailers alike must also ensure that customers can transact business with them from anywhere and with any device. This is not always an easy balance to strike.
The systems and technologies used are increasingly more complex and distributed, and the experience with the client becomes more important every day. Clients expect and demand a simple transaction and pleasant experience. As such, predicting issues or outages and resolving them quickly, before they impact sales, is not a nice to have. It is a MUST have. Find out how NerveCenter can ensure your clients are never disappointed because of systems, network, or applications performance issues.